PrivacY Policy

Effective Date: 11/1/2025

Welcome to The Christmas Tree Guys Co. (“we”, “us”, “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the personal information we may obtain through our website located at [thechristmastreeguysco.com] (the “Site”) when you visit, interact with, purchase from, or otherwise use our services.

1. Information We Collect

We may collect the following types of personal information:

a. Information you provide directly.

• Name, postal address, email address, phone number.
• Payment information (when you make a purchase) – note: payment details may be processed by a payment processor and not stored by us.
• Communication content: if you contact us via form, email or chat, the message content and metadata (date/time, IP address) may be collected.
• Other information you input: when you create an account, sign up for newsletters/promotions, respond to surveys, etc.

b. Information collected automatically.

• Your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage data: pages you visit on our Site, links clicked, items viewed, search queries, how long you stay on pages, etc.
• Cookies and similar technologies: we and our service providers may use cookies, web beacons, pixels, local storage, and similar technologies to collect or receive information from your device and track your activity on the Site.

c. Information from third parties.

• If you engage with us via social media or a third-party service, we may receive information from those services (e.g., your social profile when you choose to sign-in using social login).
• Analytics providers, advertising partners, and other service providers may supply us aggregated or de-identified information about you or your device.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To process and fulfil your orders, including payments, shipping, and returns.
• To respond to your inquiries and provide customer service.
• To send you promotional materials, newsletters, offers, and updates (where permitted).
• To personalize your experience on our Site and improve our products and services.
• To monitor and analyze usage patterns, trends, and activities to improve our Site and marketing efforts.
• To comply with legal obligations, enforce our terms and conditions, detect and prevent fraud, and protect our rights, property, or safety and those of others.
• To integrate with third-party services (analytics, advertising, social media) and facilitate affiliate programs, as applicable.

3. Disclosure of Your Information

We may disclose your personal information to:

• Service providers – third-party vendors who perform services on our behalf (payment processors, shipping companies, hosting providers, analytics/advertising providers, marketing tools).
• Business partners – for co-marketing, promotions, and affiliate/referral programs, if you opt-in.
• Legal and regulatory – when required or permitted by law (e.g., in response to a subpoena, court order, or to prevent fraud or other wrongdoing).
• Business transfers – in connection with a merger, acquisition, bankruptcy, or sale of assets, your personal information may be transferred as part of that transaction.
• Aggregated or anonymized information – we may share aggregated, de-identified data with third parties, which cannot reasonably be used to identify you.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect information, track your preferences, and provide a more personalized experience. You can typically manage cookies via your browser settings (e.g., block or delete cookies). Please note that disabling cookies may affect functionality on our Site.

We also may display targeted advertising through third-party networks; such networks may use cookies and identifiers to serve ads about products and services you may be interested in. You can opt-out of interest-based ads via your device or browser settings or via industry opt-out mechanisms.

5. Data Security and Retention

We take reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of electronic transmission or storage is 100% secure.

We will retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, and maintain our operations.

6. Children’s Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personally identifiable information from children under 13 without parental consent. If we become aware that we have collected information from a child under 13 in violation of this policy, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe your child under 13 has provided us personal information, please contact us at the address below.

7. Your Rights & Choices

Depending on your state of residence (for example, if you are a resident of California, Colorado, Connecticut, Virginia, Utah, or other states with privacy laws), you may have certain rights with respect to your personal information, such as:

• The right to know what personal information we collect, use, disclose or sell about you.
• The right to access that personal information.
• The right to correct inaccurate personal information.
• The right to delete your personal information (subject to certain exceptions).
• The right to opt-out of the sale or sharing of personal information for targeted advertising or marketing.
• The right to limit the use or disclosure of sensitive personal information (where applicable).
• The right to non-discrimination for exercising your privacy rights.

If you would like to exercise any of these rights, please contact us at the email listed in Section 9 below. We will respond to your request consistent with applicable law. We may ask you to verify your identity before granting access or taking action.

8. International Transfers

If you are accessing our Site from outside the U.S., please note that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our servers or service providers are located. By using the Site, you consent to such transfers.

9. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, or you wish to exercise your rights, you may contact:
The Christmas Tree Guys Co. at info@thechristmasguysco.com

 

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will revise the “Effective Date” at the top and post the updated policy on the Site. Your continued use of the Site after we post an updated version constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically.